OCM’s ‘customer feedback app’ promotes transparency, efficiency
Photo by Michael Camsa/BIO COTABATO CITY—Following its launch early this year, the feedback application known as the Community Monitoring and Actionable Concerns Tracking System (CM-ACTS) was officially turned over on Monday, Feb. 20, by the Bangsamoro Development Agency (BDA) to the Office of Chief Minister. CM-ACTS is a digital application developed for community feedback…